Hermes General Terms and Conditions

Your return request has been submitted and you will receive a confirmation email shortly. Please follow the instructions below:

• Prepare your package with the items to return and include your invoice.
  Make sure the items are in their original condition and packaging.
• Print the return label and affix it on the parcel.
  Ensure that you have removed the previous delivery label.
• Drop your package at your courier’s drop off point within 10 days (FedEx or UPS depending on the selected courier).
• Drop your package at your courier’s drop off point within 10 days (FedEx or UPS depending on the selected courier).
• Drop your package at a FedEx® location within 10 days.
• Drop your package at a FedEx® location within 10 days.
• You will receive an email once your return is in our hands!

• Prepare your package with the items to return and include your invoice.
  Make sure the items are in their original condition and packaging.
• Print the return label and affix it on the parcel.
  Ensure that you have removed the previous delivery label.
• Your package will be picked up on {{date}} {{timeslot}} at the address you have selected.
• You will receive an email once your return is in our hands!

Any questions? Please contact Customer Services .