When there is any voluntary return of bags within seven days after purchase, you shall bear the shipping costs and risks arising from the return of the products. You need to confirm and pay the relevant shipping and insurance costs when the transportation service provider designated by Customer Service picks up the products. If you need to choose other logistics to return products, HERMÈS China will not bear the shipping costs and risks arising from the return as well. You understand and commit that the products ordered through this Website should be based on reasonable consumption demand for personal use and shall not intended for resale, it is also not allowed to snap up products or refresh the Website through any abnormal means or take any action that will interfere with the normal operation of this Website. You understand and agree HERMÈS China reserves the right to take measures including but not limited to freezing accounts, restricting purchases and canceling orders without prior notice at any time if HERMÈS China discovers that you have violated the above commitments. For further assistance, please call Hermes Customer Service at 4000906610.