Availability

Our Kelly, Birkin and Constance bags are available exclusively through our physical stores, a list of store locations can be found at hermes.cn/cn/en/find-store. Due to the numerous requests for these items, it is possible that the model you are looking for may not be available. We invite you to contact one of our sales consultants in-store who will be able to provide you with more information.

Products offered for sale and displayed on the Website are subject to availability. HERMÈS China shall not be liable in case of stock outage or unavailability of products. If you need to place an order for our multitudinous products, please consult the HERMÈS China official WeChat service account or call Customer Service 4000906610 from 10:00 am to 22:00 pm from Monday to Sunday.

Each product is photographed in a unique way, and the colours displayed are true to life. Nevertheless, it is possible that colours may vary slightly from one computer to another.

Each Hermès store has the freedom to select their product offerings. As such, certain models/colours are not sold in every store.

Each Hermès store offers a unique assortment. The Hermes.cn site offers a selection of products. As our offering is constantly being updated, we invite you to check back regularly.
You may search our site by entering your request in the Search field located at the top left of your screen.
Our customer service department can also assist you in your search, please call 4000906610 from 10:00 am to 22:00 pm from Monday to Sunday.