Binding Corporate Rules (BCRs)

Last updated 14 Nov 2023

Binding Corporate Rules (BCRs) for intra-group transfers of personal data to non-EEA countries

The protection of personal data and the respect for people's privacy are major challenges for the Hermès Group and essential elements in maintaining a relationship of trust.

In this context, the Hermès Group has adopted and implemented Binding Corporate Rules (BCR).

BCRs are a data protection policy to ensure an appropriate level of protection for personal data transferred throughout Hermès Group entities, wherever they are located. You can access the list of our entities and their location in Appendix 3 of our BCRs.

BCRs are a tool recognized in Article 47 of the General Data Protection Regulation (""GDPR"")*. They are legally binding and must be respected by all signatory entities of the Hermès Group, regardless of their country of establishment, as well as by all their employees.

Our BCRs include:
- The appointment of a data protection officer;
- Commitments to data security;
- An audit program to verify the application of BCRs;
- An internal program to manage customer requests for their data;
- A training program for our employees involved in the processing of our customers' personal data;
- The publication of the BCRs on the Internet and on our Intranet, and the provision of a copy of them on request.

To consult the full text of our BCRs, click hereNew window.

* The GDPR is a European regulation that regulates the processing of personal data within the European Union. It was adopted on April 27 2016 and became mandatory on May 25 2018. The GDPR rules include giving individuals more control over their personal data and strengthening the role of national data protection authorities.

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My data will be processed in compliance with the General Terms and Conditions of Use and the Privacy Policy of Hermès.

In order to retain your account and order information in Hermès Group Global Sales System, and to better provide aftersales service to you, and offer you the service in a worldwide level, subject to applicable laws and regulations and your consent, we will transfer your personal information to recipients outside the territory of the Mainland China in compliance with Privacy PolicyNew tab of Hermès.

I agree that Hermès can transfer my personal information to recipients outside the territory of the Mainland China in compliance with Privacy Policy of Hermès.

* If you do not agree with the above, we will not be able to retain your account and/or order information in Hermès Group Global Sales System. You may go to our Hermès WeChat Mini program Store for shopping.

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Drop your package at your courier’s drop off point within 10 days (FedEx or UPS depending on the selected courier).
Drop your package at your courier’s drop off point within 10 days (FedEx or UPS depending on the selected courier).
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Drop your package at a FedEx® location within 10 days.
You will receive an email once your return is in our hands!

Prepare your package with the items to return and include your invoice.
Make sure the items are in their original condition and packaging.
and affix it on the parcel.
Ensure that you have removed the previous delivery label.
Your package will be picked up on {{date}} {{timeslot}} at the address you have selected.
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